You have a mind-blowingly funky new website. You even did the content mapping and you’re absolutely convinced that your site offers just what your visitors want. From the tip of their toes. More than strawberry chocolate cake.There is only one problem. A rather big one: they are not converting. They’re not buying, they’re not signing up, they’re not contacting you. They’re not doing what you want them to do. Instead, they leave. Off to greener grasses.
One could think that the luxury sector, essentially timeless, and the digital industry, disruptive by nature, would be worlds apart. And yet these two ecosystems, embodying very different temporalities, are capable of interacting and creating exciting new trends. Valtech has been accompanying leading luxury brands for over 20 years. As a privileged witness of the digital revolution and an actor in these transformations, we take a look at this improbable encounter between the luxury and digital worlds.