The public sector has a strong appetite for modernization, but has been burned in the past by cost overruns and user dissatisfaction. We believe that the pace and productivity of today's software development projects can only be achieved using advanced technologies and Agile processes. Our track record of delivering success using this approach, in some of the most large and complex Government IT programs is unsurpassed.
The flexibility of our approach enables our clients to adopt a modular approach to modernisation through to transformation. Public sector organisations can transform their entire information processes or select specific solutions from our portfolio of services. This approach makes it possible to address competing high-priority challenges such as shared services, efficient processing and customer-centric service delivery.
Our technical independence provides a cost-effective and flexible modernization path for public sector organizations. We work with our clients to maximize the use of their existing systems, protecting their existing investments and implementing the right technical solution needed to enhance existing functionality and meet new challenges.
Effective service delivery involves the integration of business processes and systems across numerous organisations, including many outside the mainstream government sector (such as local government, education and the private sector). Valtech has extensive experience in managing the complexity of programmes that cross these boundaries.
Our business and IT change specialists are experienced in optimising end-to-end public sector systems, enabling limited resources to be managed most effectively while meeting performance targets. Our consultants' experience includes process improvement for both proactive and reactive policing, as well as major change programmes for Government and public sector organisations.
The delivery of citizen-centric services is a major goal for all public sector organisations. A prerequisite of this is obtaining a holistic knowledge of your citizens, including their personal details and profiles and an up-to-date view of all of their interactions and transactions with your organisation.
Valtech works with organisations that have already investing in or implemented CRM solutions, to help them implement a change management programme and fully utilise the functionality of the technology they have to achieve maximum benefit realisation.
- Social care and services.
- Providing better and faster services to the citizen .
- Efficient processing.
- Customer management systems.
- Criminal justice and intelligence systems.
- Application and integration.
- Application outsourcing.
- Agile methodology project delivery.
- Risk management.
- Enterprise architecture reviews.
- Open source reviews.
- Integrate new and legacy information systems.
- E-business strategies.
- Development and builds of websites.
- Knowledge management.
- Case management.
- Content and document management.
- Skills transfer programs.
